Frequently Asked Questions

How do I choose the right perfume on USArabian Perfume?

To find your perfect scent, browse our website at usarabianperfume.com and explore our wide selection of perfumes. You can filter by fragrance notes, brands, or categories to narrow down your choices.

Are the perfumes sold on USArabian Perfume authentic?

Yes, all the perfumes available on USArabian Perfume are 100% authentic. We source our products directly from trusted manufacturers and authorized distributors to ensure quality and authenticity.

What if I receive a damaged or defective perfume?

If your perfume arrives damaged or defective, please contact our customer service team immediately. We will arrange for a replacement or issue a refund according to our return policy.

Can I return a perfume if I change my mind?

Unfortunately, all sales are final, and we don’t offer returns or exchanges once a perfume has been purchased. We understand it can be disappointing if you’ve had a change of heart, but we hope you’ll find a scent that truly captivates you.

How long does shipping take?

Shipping times depend on your location and chosen shipping method. Typically, orders are processed within 3-5 business days. For international orders, we aim to process within 7 to 10 days.

Does USArabian Perfume offer international shipping?

Yes, we offer international shipping to select countries. Shipping rates and delivery times may vary depending on the destination. Please check our shipping policy on usarabianperfume.com for more details.

Are there any discounts or promotions available?

We frequently offer discounts, promotions, and special deals on our website. Keep an eye on usarabianperfume.com or subscribe to our newsletter for the latest offers and updates.

Can I add a customized gift box?

Yes, you can! We offer the option to add a customized gift box to your order. Simply select this option during the checkout process, and you’ll be able to personalize your gift box to suit your preferences.

Can I get a Perfume sample?

Absolutely! We’d love to share a sample with you. Your interest in experiencing our product means a lot to us. Kindly take a moment to fill up our sample request form at the link provided: https://forms.gle/HTxuCt3FVGeUW3nUA.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery on our website or the courier’s website.

How can I contact USArabian Perfume's customer support?

You can reach our customer support team via email at [email protected]  or through the contact form on our website. We aim to respond to all inquiries promptly.

Does USArabian Perfume offer gift wrapping services?

Yes, we offer gift wrapping services for an additional fee. During checkout, you can select the option for gift wrapping and include a personalized message for the recipient.

Can I cancel or modify my order after it's been placed?

We process orders quickly to ensure timely delivery. If you need to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request, depending on the order status.

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